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In cases where no order updates are received from the supplier, the order status can be manually updated locally through the order administration.
Please note that status updates in the system follow a one-way direction. Once a status has been moved forward, it cannot be reverted back to a previous status.
Netset can offer support for order status updates and can further explore the possibility of integrating with your ERP system to automatically update the order status based on factors such as invoice processing via custom development. Just get in touch if you are interested in enhancing your automated processes.
If needed, our team is always ready to investigate the status and causes related to a specific supplier or purchase order upon request (PDB)
