Each supplier's system and integration with carriers or forwarders vary, making it challenging to standardise address handling. This document outlines best practices for managing shipping addresses within the Nettailer platform.
Shipping Address Components
A typical shipping address consists of at least the following components:
- Recipient Name (usually a company name)
- Street Name and Number
- City Name
- Postcode/Zipcode
Address Field Customisation
Nettailer provides four address fields that can be customised using the field editor:
- Address 1: This field should be used for the street name and address to ensure accurate transmission to suppliers and carriers/forwarders.
- Address 2: This field can be used for additional information, e.g., "Attention" (note that not all suppliers support this field).
- Address 3 & 4: These fields are NOT utilized in any Nettailer processes or supplier integrations, will only be shown in order admin and sales order XML.
Best Practices
To ensure seamless address handling, it is recommended that your customers complete these fields as they are commonly used for supplier integration. This practice will help avoid issues related to the transmission of address information. Failure to comply with these guidelines may lead to submission errors when attempting to transmit orders to suppliers.
Info
Since each supplier has a different technical format and options for receiving order address information in the supplier purchase order, the number of fields can vary incl. the possibility to receive reference fields.
The field “Shipping reference” is used as the primary for “end customer/recipient shipping reference” and should be activated in the Form Editor.
For some suppliers, the field “Order reference” is also include as part of the supplier purchase order, either in separately field or if the shipping reference is left empty.